Through our website we accept Visa, Mastercard, American Express, PayPal, AfterPay, Zip, Humm, GenoaPay and Strandbags Gift Cards. In our Stores we accept Visa, Mastercard, American Express, AfterPay, ApplePay and Strandbags Gift Cards.
Strandbags accepts payments with Afterpay for orders up to $1000! conditions apply.*. Afterpay allows you to enjoy your shopping now and pay it off in 4 fortnightly interest free instalments^. Learn more about Afterpay at their help centre. *If you m
Strandbags accepts payments with PayPal with no minimum purchase, online only. Online Payment: Add to cart the item you want to purchase and proceed to checkout. Once you reach Step 3: Payment of checkout, select PayPal as your payment method and cl
Strandbags offers the gift of choice through gift cards you can send via express post and email. Online Payment: Add to cart the item you want to purchase and proceed to checkout. Once you reach Step 3: Payment of checkout, select Gift Card as your
If your order was successful, you will receive an order confirmation email. This will be in either your main inbox or your junk/spam inbox, so please check both of these.
If you have checked your email and are still unable to find your order confirmation, please reach out to us at [email protected]. After reaching out to us, a Strandbags Customer Service Team Representative will accommodate your concern
You will receive emails from us at each step of your order. If you have not received an email regarding an update, please select 'track my order' in our help centre.
We pride ourselves on always guaranteeing the best possible prices on your favourite items at Strandbags. If ever you find the same item being sold for less elsewhere, we are happy to match the price as long as it falls under our price match terms an
Please check if all the relevant information, such as credit card number, expiry date and CCV, are correct and that your name appears exactly the same as on the card. If everything is correct and you are still experiencing difficulties, please check
We value your privacy and work hard to ensure that your details are safe and secure. Learn how we keep your details secure in our privacy statement.
Yes, we do! Businesses can purchase in large quantities, with at least 10 items. If you are interested in buying items for your conferences, company-wide events and more, please reach out to us through the following methods so that we can help make t
If you have made an error on your online order, please let us know here as soon as possible, and we will try to amend it.
If you would like to cancel your order, please let us know here. Please note that we are only able to cancel orders before it is shipped. Once your order has been cancelled, please allow 3-5 working days for the refund to be processed to your account