What is your return policy?Updated 6 months ago
Strand Extended Returns Policy
To ensure our customers are wrapping Joy this festive season, we will offer an Extended Returns period. All customers who make a purchase between 18th November and 29th December will be eligible to exchange or return their items by Sunday 28th January 2024.
Returns made with a Receipt: A refund, exchange or credit note will be offered provided that the products are returned in original condition, with tags attached.
Returns made without a Receipt: An exchange or credit note will be offered provided that the products are returned in original condition, with tags attached.
We are Customer Obsessed and want to our customers to Carry Joy into the New Year!
Returns Policy
Products purchased at Strandbags Factory Outlet Stores may only be returned to Strandbags Factory Outlet Stores for refund or exchange.
In case you have other reasons or problems with your purchase, other than a change of mind, please reach out to us at 1800 773 777 or [email protected].